Privacy Policy

Last updated: July 2026

At Abhilekha, operated by ABHILEKH INFOTECH PVT LTD, we are committed to protecting the privacy and security of the institutions, staff, students, and parents who use our platform. This Privacy Policy explains how we collect, use, store, share, and protect your information.

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1. Information We Collect

We collect information that you provide directly to us, including:

• Institution Data: School name, address, contact details, board/affiliation information, and administrative preferences.
• Student Data: Name, date of birth, class/section, admission number, parent/guardian details, attendance records, academic marks, fee records, documents, and photographs.
• Staff Data: Name, contact details, role, attendance, leave records, payroll information, and qualifications.
• User Account Data: Email address, phone number, username, password (stored in encrypted form), and role-based access permissions.
• Usage Data: Log data, IP address, browser type, device information, pages visited, and feature usage patterns to improve our service.

2. How We Use Your Information

• To provide, maintain, and improve the Abhilekha platform and its features.
• To process fee collections, generate receipts, and manage financial records.
• To generate academic reports, report cards, certificates, and other institutional documents.
• To send notifications, alerts, and announcements relevant to the institution.
• To provide customer support and respond to inquiries.
• To ensure platform security, prevent abuse, and comply with legal obligations.

3. Data Storage & Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Secure, access-controlled servers with regular security audits.
• Role-based access control to ensure only authorised users view relevant data.
• Regular automated backups to prevent data loss.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your data. We may share data only:

• With your explicit consent.
• With trusted third-party service providers (e.g., cloud hosting, SMS/email delivery) who are bound by data processing agreements.
• If required by law, legal process, or government request.
• To protect the rights, property, or safety of Abhilekha, our users, or others.

5. Data Retention

We retain your data for as long as your institution maintains an active subscription. Upon termination, we provide 30 days to export your data, after which it may be permanently deleted. Backup copies may be retained for a reasonable period and then securely destroyed.

6. Your Rights

Institutions and individuals have the right to:

• Access the personal data we hold about them.
• Request correction of inaccurate data.
• Request data deletion (subject to legal retention requirements).
• Receive a copy of their data in a portable format.
• Withdraw consent for data processing where applicable.

7. Children's Privacy

Our platform is used by educational institutions to manage student records. We do not knowingly collect personal information directly from children. Student data is provided and controlled by the institution. If you believe a child's data has been improperly collected, please contact us immediately.

8. Cookies

We use essential cookies for authentication, session management, and platform functionality. Analytics cookies may be used to improve performance. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notification. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

ABHILEKH INFOTECH PVT LTD
Building No./Flat No.: 419/Khata N0. 320, Bahdarpur Jatt,
District- Haridwar- 249404, Uttarakhand- INDIA
Phone: +919690990969
Email: support@abhilekha.in